NeuroPrime orders are prepared and shipped from Tallmadge, Ohio, using USPS or UPS services. After an order is received, it is confirmed, prepared, scanned, and labeled. This preparation stage is generally described as taking three to five business days. A shipping confirmation email with tracking information is normally sent after the package enters the carrier process.
Tracking may be provided within 24 hours after the order is confirmed, although carrier scans can take time to appear. Delivery within the United States is generally described as five to seven business days after shipment. These are estimates, not guarantees; weekends, holidays, address issues, carrier disruptions, severe weather, or unusually high order volume may affect timing.
International orders are generally processed in three to seven business days, subject to availability. Delivery outside the United States is normally estimated at 12 to 18 business days. Customs clearance, destination-country conditions, reduced flight schedules, and local logistics can extend that window. International shipping fees may apply and should be included in the final checkout total.
The six-bottle package is advertised with free shipping. Other shipping costs depend on the package, destination, and terms presented before payment. Keep the confirmation and tracking emails until delivery is complete.
For a delayed or missing shipment, email support@theneuroprime.com with the order number, purchaser name, delivery address, and tracking number if available. The vendor's official shipping and return information is available at https://theneuroprime.com/shipping.php.
Confirm current details on the official NeuroPrime page.
