For NeuroPrime product questions, email support@theneuroprime.com. This address can be used for help with product use, ingredients, shipping, tracking, returns, and guarantee requests. To protect your information, do not include a full payment-card number, security code, account password, or unrelated medical records in an email.
For an order question, include the purchaser's name, order number, checkout email, purchase date, and a short description of the issue. For delivery help, also include the shipping destination and tracking number if one was provided. This information helps the support team locate the purchase without unnecessary back-and-forth.
For a return or refund request, contact support before mailing anything. State that you are requesting return instructions and keep the full email thread. The published return conditions may require unused, unopened product in its original packaging, while the 365-day guarantee applies to dissatisfaction requests. Support should explain the process applicable to the order.
If your question concerns whether NeuroPrime is suitable with medication, pregnancy, nursing, an existing condition, or an upcoming procedure, contact a qualified healthcare professional rather than relying on customer service for medical advice. You can share the nine-ingredient list with that professional: Moringa, Pine Bark Extract, Ginkgo Biloba, Tamarind, Lion's Mane, Chlorella, Bacopa, Spirulina, and Neem.
Allow reasonable time for an email response and check spam or promotions folders. Official vendor support is confirmed at https://theneuroprime.com/terms.php and through support@theneuroprime.com.
Confirm current details on the official NeuroPrime page.
